Sidel
Packaging Process Engineer and Lab Quality Control
Sidel Aug 2009 - May 2014
Jefe De GestiãN De Proyecto
Aug 2009 - May 2014
Packaging Process Engineer and Lab
Sidel Aug 2009 - May 2014
Lab Quality Control and Bottle Process Supervisor
Education:
Instituto Tecnologico Franco - Mexicano 1998 - 2004
Skills:
Lean Manufacturing Mejora De Procesos Desarrollo De Productos
Ge Capital
Customer Concern Resolution Specialist
Ge Capital Aug 2011 - Jul 2012
Collections Coordinator
Ge Capital Jan 2009 - Aug 2011
Customer Service Representative
Education:
Kent State University 2004 - 2008
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Skills:
Support Central Training Technical Support Compliance Customer Service Analysis Data Analysis Data Management
Synchrony Financial
Collections Client Analyst
Synchrony Financial Jan 2015 - Feb 2017
Outsourcing  Process Control Senior Specialist
Synchrony Financial Nov 2013 - Jan 2015
Qa - Customer Complaint Resolution Specialist
Synchrony Financial Jul 2012 - Nov 2013
Customer Complaint Resolution Specialist
Synchrony Financial Aug 2011 - Jul 2012
Collections Coordinator
Education:
Kent State University 2004 - 2008
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Skills:
Support Central Customer Service Collections Microsoft Access Microsoft Excel Microsoft Word Data Analysis Root Cause Analysis Complaint Investigations Regulatory Compliance Data Mining Powerpoint Training and Development Supervisory Skills Data Entry Team Building Presentation Skills Technical Support Technical Writing Outsourcing Process Improvement Access Control Process Control Credit Cards Credit Coaching Call Centers Finance Financial Analysis Analysis Quality Assurance Banking Business Process Improvement Contact Centers
Interests:
Children Environment Poverty Alleviation Science and Technology Arts and Culture
Jem May 2002 - Aug 2008
Pc Technician
Ge Capital May 2002 - Aug 2008
Customer Service
Education:
Kent State University 2004 - 2008
Bachelors, Bachelor of Business Administration, Business
Kent State University;Bba, Business;2004 – 2008;
Bachelors, Bachelor of Business Administration, Business