Pnc Apr 2014 - Jan 2017
Help Desk Training Service Specialist Senior and Officer
First National Bank of Pennsylvania Apr 2014 - Jan 2017
Problem Resolution and Escalation Response Administrator
Pnc Jan 2011 - Apr 2014
Business Systems Analyst Senior
Pnc Jan 2009 - Jan 2011
Interent Client Services Team Leader
Pnc Apr 2007 - Mar 2009
Daily Operations Analyst Ii
Skills:
Leadership Customer Service Banking Microsoft Office Risk Management Coaching Management Technical Support Credit Loans Employee Training Help Desk Support Call Centers Retail Banking Sharepoint Training Business Analysis Sales Management Curriculum Development Work Ethic Relationship Management Business Intelligence Sales Operations Information Technology Visio Adult Learning Methodologies Adult Education Technical Training Training Delivery Help Desk Implementation Work at Home Cisco Vpn