Robert B Ayala

Robert Ayala, Ozone Park Queens Broker

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Specialties:

REO / Bank Owned
Short sales
Residential sales
First time home buyers
Distressed properties
Relocation

Work:

Exit Realty Central
(917)7108792 (Phone)
License #10301207407

Certifications:

SFR
CRB
BPOR
CDPE
EQUATOR Short Sales & REO Certified
RESNET Pro Agent

Client type:

Home Buyers
Home Sellers

Property type:

Single Family Home
Condo/Townhome
Multi-family

Awards:

Million Dollar Club
Century 21 Centurion
Exit Realty Top Lister Award
Exit Realty Top Closer Award
ERC Best Customer Service

Languages:

English
Spanish

Skills:

Great Listener
Strong Negotiator
Marketing Expert
Technology Savy
Goal Oriented
Short Sales & REO Expert
Highly Motivated and Task Oriented
Concientiousness
people person
deal closer
client oriented

About:

There are many qualities and skills that go into being an excellent Real Estate Professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how I work. That said, in my 17 years experience as a Central and South Queens Real Estate Professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs. This "client first" philosophy has always been my approach and it requires me to continually improve my skills and ways of doing business. In addition, I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently. They've also helped me to extend the range of services I provide to my clients. So when you decide that you'd like to buy or sell a home in the Ozone Park, Woodhaven, Richmond Hill, Howard Beach, Glendale, Cypress Hills, S. Ozone Park, Wakefield, Elmhurst, E. Elmhurst, Jackson Heights, Corona, Woodside, Astoria and Brooklyn areas, please contact me.

Experienced Call Center Executive

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Position:

Director of New Patient Enrollment at Liberty Medical an Express Scripts Company

Location:

Port Saint Lucie, Florida

Industry:

Health, Wellness and Fitness

Work:

Liberty Medical an Express Scripts Company - Port Saint Lucie, FL since Mar 2010
Director of New Patient Enrollment
eDiets.com - Fort Lauderdale, FL Jan 2008 - Mar 2010
Director of Call Center Operations
HealthFair - Orlando, Florida Area 2007 - 2008
Call Center Director
Sallie Mae - Panama City, Florida Area 2004 - 2006
Private Credit Manager
Quick Linx 2000 - 2004
Customer Service and Sales Director

Education:

Skills:

Call Center
Workforce Management
Coaching
Metrics
Sales Management
Data Analysis
Business Strategy
Predictive Dialers
IVR
Healthcare
Healthcare Industry
PBM
Outsourcing
Vendor Management
Cross-functional Team Leadership
Process Improvement
Team Building
Project Management
Problem Solving
Analytical Skills
Leadership
Call Centers
Recruiting
Performance Management
Call Center Development
Pharmacy Benefit Management
Six Sigma
Training
Strategy
CRM
Customer Satisfaction
Operations Management
Strategic Planning
Project Planning
Forecasting
Analysis
Management
Customer Retention
Customer Experience
Business Process Improvement
Sales
Budgets

Awards:

President's Award 2011
Medco
Achieved 2011 “President’s Award” for top performance and achievements
Leading by Example
Medco
Awarded for showing exemplary leadership through a difficult project implementation

Transporting Cars

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Work:

Contact Center Optimization And Consulting

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Location:

3231 Painted Bunting Ct, Melbourne, FL 32934

Industry:

Marketing And Advertising

Work:

Contact Center Services Mar 1, 2013 - Mar 1, 2015
President and Founder
Wunderman Mar 1, 2013 - Mar 1, 2015
Contact Center Optimization and Consulting
Express Scripts Mar 2010 - Feb 2013
Director of New Patient Enrollment
Ediets.com Jan 2008 - Mar 2010
Director of Call Center Operations
Healthfair 2007 - 2008
Call Center Director

Education:

Skills:

Call Centers
Cross Functional Team Leadership
Vendor Management
Leadership
Management
Team Building
Call Center
Training
Strategy
Strategic Planning
Project Management
Coaching
Customer Satisfaction
Workforce Management
Process Improvement
Healthcare
Recruiting
Sales Management
Customer Retention
Sales
Crm
Operations Management
Business Strategy
Forecasting
Analysis
Executive Management
Account Management
Metrics
Outsourcing
Problem Solving
Call Center Development
Business Process Improvement
Team Leadership
Data Analysis
Ivr
Performance Management
Project Planning
Customer Experience
Budgets
Customer Service
Predictive Dialers
Healthcare Industry
Analytical Skills
Pharmacy Benefit Management
Six Sigma
Marketing
Time Management
Inbound Marketing
Negotiation
Pbm

Languages:

English

Robert Ayala

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Robert Ayala

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Robert Ayala

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Robert Ayala

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Skills:

Management
Microsoft Word

Robert Ayala

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