Sam Devault

Manager - Customer Service Quality

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Location:

Nashville, TN

Industry:

Wireless

Work:

Verizon
Manager - Customer Service Quality
Verizon Wireless Jan 2017 - Jun 2018
Senior Analyst - Customer Service Quality

Education:

Strayer University 2012 - 2014
Master of Business Administration, Masters, Marketing University of Tennessee 2011
University of Tennessee, Knoxville 2007 - 2011
Bachelors, Bachelor of Science, Business Administration, Management, Entrepreneurship Hume - Fogg High School 2007

Skills:

Sales
Microsoft Office
Customer Service
Management
Customer Retention
Teamwork
Leadership
Microsoft Excel
Time Management
Team Building
Powerpoint
Microsoft Word
Strategic Planning
Human Resources

Sam Devault

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Sam Devault Nashville, TN

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Work:

Verizon Wireless

Aug 2014 to 2000
Performance Assurance Consultant Verizon Wireless
Franklin, TN
Apr 2014 to Aug 2014
Recruiter Verizon Wireless
Franklin, TN
Jan 2013 to Apr 2014
Customer Service Coordinator Verizon Wireless
Franklin, TN
Nov 2012 to Jan 2013
Customer Service Supervisor Verizon Wireless
Franklin, TN
Aug 2011 to Nov 2012
Customer Service Representative

Education:

Strayer University
Franklin, TN
Jun 2014
Master's of Business Administration in Marketing University of Tennessee
Knoxville, TN
May 2011
Bachelor's of Science in Business Administration

Skills:

Intermediate to Advanced in Excel 2007 Intermediate in Microsoft Outlook, Word, PowerPoint 2007 Beginner in Microsoft Access 2007 Experience with HRMS PeopleSoft while as a recruiter ADDITIONAL PROFESSIONAL EDUCATION Core Skills for Developing Leaders Writing Advantage Leading Across Generations Focus for Outlook Learning to use your Behavior Style 7 Habits of Highly Effective People VZ Leadership & Critical Thinking Fundamentals Presentation Advantage Advanced Data Management in Excel 2007