Mhk Sep 2016 - Feb 2019
Configuration Analyst
Follett School Solutions Sep 2016 - Feb 2019
Purchasing Agent
Ceridian Aug 2014 - Dec 2014
Dayforce Configuration Analyst
Healthplan Services Jun 2013 - Nov 2013
Documentation Specialist
Wellcare Health Plans Jan 2013 - Apr 2013
Business System Analyst
Education:
Center For Technology Training 2016 - 2017
Associates
Center For Technology Training 2013 - 2016
Associates
Hillsborough Community College
Skills:
Software Documentation Management Training Business Analysis Customer Service Analysis Leadership Access Process Improvement Team Building Microsoft Excel Banking Strategic Planning Microsoft Office Call Centers Project Management Program Management Team Leadership Data Analysis Policy Analysis Employee Relations Microsoft Word Change Management Credit Marketing Research Human Resources Nonprofits Visio Microsoft Access Event Planning Powerpoint Credit Cards Newsletters Loans Social Media Public Relations Non Profits Policy Credit Analysis Operations Management Sharepoint
Certifications:
Mcps: Microsoft Certified Professional Isc101.1X: Information Systems and Computer Applications, Part 1: It
Systems Analysis Apartments Sql Server Management Studio Information Technology Gap Sql Server Cards Morale Customer Contact Milestones Sharepoint Approvals Payments Windows History Fair Housing Training Manuals Settlement Acceptance Testing High Level Design Escalation Consultation Government Records Public Schools Modeling Integration Testing Collections Open Enrollment System Administration Negotiation Finance Visio Software Textbooks Strategy Technical Writing Presentation Balance Inventory Ivr Subject Matter Experts Corporate Training Balance Accounts Data Modeling Home Equity Purchase User Acceptance Testing Marketing Credit Training Policy Resolutions Interviews Qt Hps Contests Directors Liaison Scripting Sql Credit Management Ceridian Prospect Design Documentation Coaching Scan Equity Lists Scenario Reason Options Campaigns Pricing Credit Bureau
Apr 2014 to 2000 Configuration AnalystHealth PlanServices
Jun 2013 to Nov 2013 Documentation SpecialistVeredus Corp
Jan 2013 to Apr 2013 Business System Analyst/Project CoordinatorTotal Credit Management Bank N.A
Jan 2012 to Jan 2013 Collections Specialist- Executive AssistantJP Morgan Home Finance
Sep 2010 to Nov 2011 Risk Associate- Tier IIIJP Morgan Chase Tampa, FL Sep 2008 to Jan 2010 Risk Associate-TierUSAF Reserves Homestead, FL Jul 2004 to Oct 2008 Services ApprenticeCapital One Auto Finance
Oct 2005 to Aug 2008 Collections Associate
Education:
Hillsborough Community College MS in Liberal Arts
Skills:
Familiar in areas regarding OCC, FDIC, FDCPA, HIPAA. Proficient with MS/Office (Word, Excel, Outlook, Visio, SharePoint, Access, PowerPoint).