Shaun M Spencer

Senior Manager Ucaas

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Location:

Burlington, KY

Industry:

Information Technology And Services

Work:

Paycor
Senior Manager Ucaas
Citi Sep 2006 - Aug 2011
Voice Infrastructure Engineer
Citi Sep 2006 - Aug 2011
Senior Vice President Global Contact Center Support
Citi 2004 - 2006
National Dialer Manager
Citi 2003 - 2004
Senior Project Manager

Education:

Skills:

Solution Architecture
Contact Centers
Telecommunications
Ivr
Product Management
Unified Communications
Acd
Sdlc
Strategy
Telephony
Call Center
Cloud Computing
Management
Crm
Integration
Program Management
Avaya
Financial Services
Voip
Cti
Process Improvement
Business Analysis
Professional Services
Workforce Management
Vendor Management
Project Management
Saas
Call Centers
Solution Selling
Service Delivery
Enterprise Architecture
Pre Sales
Cisco Technologies
Outsourcing
Pmo
Customer Experience
Sip
Disaster Recovery
It Strategy
It Management
Project Delivery
Project Portfolio Management
Business Process
Managed Services
Data Center
Itil
System Deployment
Pmp
Business Process Improvement
Analytics

Interests:

Golfing
New Technologies
Contact Center Strategy
Bowling
Fishing

Shaun Spencer

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Shaun Spencer

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Changing Lives Through Public Engagement And Community Service B.u.i.l.d

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Position:

College Career Pathways Associate at Housatonic Community College

Location:

Bridgeport, Connecticut

Industry:

Nonprofit Organization Management

Work:

Housatonic Community College since Dec 2012
College Career Pathways Associate
Democratic Coordinated Campaign 2008 - 2010
Coordinated Canvass Leader

Education:

The University of Connecticut 2011 - 2012
Bachelor of Science (BS), Social Sciences Housatonic Community College 2008 - 2010
Associate of Science (A.S.)