Mar 2014 to 2000 Senior Enrollment AssociateCenters Plan for Healthy Living (MLTC) Staten Island, NY Sep 2013 to Mar 2014 Customer Care ExecutiveGuildNet Home Care (MLTC) Manhattan, NY Sep 2007 to Aug 2013 Member services RepresentativesNew York State Division Human Right, Bronx, New York Bronx, NY Sep 1999 to Aug 2007 Computer technical support
Education:
New York City College of Technology. Brooklyn, NY 2004 to 2004 Bachelor Degree in : Computer Information System
Skills:
Certifications:Microsoft Certified Systems Administrator (MCSA) Cisco Certified Network Associate (CCNA) Proficient in Windows 98/2000/XP, Office XP (Word, Excel, Access, and PowerPoint), Visual Basic 6.0, FrontPage2000, PC installations and upgrades, network system setup, run cable, and upgrade hardware and install Software or troubleshooting. 5 years experience performing Desktop Support of Microsoft OS, MS Applications, Hardware, Printers, Novell, and TCP/IP
Senator John D. Calandra Public School 14 Bronx NY 1988-1993, Piagentini Jones Intermediate School 192 Bronx NY 1991-1995
Community:
Stefanie Fedak, Sharon Hoffman, Tabitha Rivera, Kelly Stone, Deidre Frith, Talia Mendez, Elizabeth Canzone, Fran O'gara, Rose Ba, Ciarra Pardo, Chris Heesch, Diane Scrocca