Sophia R Rowland

Office Administrator

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Location:

Detroit, MI

Industry:

Mining & Metals

Work:

Thyssenkrupp Materials Na
Office Administrator
Bj3 Enterprises
Owner
Blue Cross Blue Shield of Michigan 2008 - 2011
Litigation Specialist
Blue Cross Blue Shield of Michigan 2006 - 2008
Analyst
Blue Cross Blue Shield of Michigan Mar 2005 - Jun 2006
Customer Service Representative, Written

Education:

Skills:

Time Management
Customer Service
Leadership
Microsoft Office
Business Process Improvement
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Data Analysis
Metrics Reporting

Sophia Rowland

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Location:

Detroit, MI

Eretailer

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Location:

Detroit, MI

Industry:

Retail

Work:

Robi's Beautique
Eretailer
Absolute Transportation Llc Jul 2011 - Mar 2014
Administrative Assistant
The Mr Perry Show Jul 2011 - Mar 2014
Host of Thrifty Currency Exchange
Avon Aug 1988 - Nov 2012
Independent Distributor
Bj3 Global Adventures Aug 1988 - Nov 2012
Travel Advisor

Education:

Central Michigan University 2014 - 2016
Master of Science, Masters, Health Services Davenport University 2005
Bachelors, Bachelor of Business Administration, Health Services Davenport University 2005
Wayne State University 1998
Wayne County Community College 1997
Associates, Business Administration Wayne County Community College 1997
Osborn High School 1988
Central Michigan University's Global Campus
Master of Science, Masters

Skills:

Team Building
Transactional Processing
Organized Multi Tasker
Insurance
Sales
Data Entry
Procedural
Software Documentation
Process Improvement
Database Maintenance
Administrative Support
Detailed Oriented
Operational Efficiency
Training
Qualitative Research
Data Retrieval
Customer Service
Microsoft Office Suite
Technical Support
Online Research
Management
Analytical Skills
Quantitative Research
Analytical Support
Highly Self Motivated
Document Security
Access
Administrative

Sophia Rowland

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Sophia Rowland

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Sophia Rowland Detroit, MI

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Work:

Blue Cross Blue Shield of Michigan - Office of the General Counsel, Litigation Unit
Detroit, MI
May 2008 to Jun 2011
Specialist Blue Cross Blue Shield of Michigan - Clinical Applications
Detroit, MI
Jul 2006 to May 2008
Analyst Blue Cross Blue Shield of Michigan - Professional Provider Inquiry, Written
Detroit, MI
Mar 2005 to Jun 2006
Customer Service Rep II Blue Cross Blue Shield of Michigan, Professional Provided Inquiry, Phones
Detroit, MI
Jun 2000 to Mar 2005
Customer Service Rep II

Education:

Davenport University
Dearborn, MI
2005
B.A. in Health Services Administration Wayne County Community College
Detroit, MI
1997
A.A.S. in Business Administration

Skills:

Ability to prioritize multiple tasks, meet deadlines, and provide quality service. Maintain composure under pressure. Ability to analyze, evaluate, and incorporate changes. Adaptable professional.