Excellence In Missouri Mar 2009 - Sep 2010
Missouri Quality Award Examiner For Midwayusa
National General Insurance Sep 2006 - Mar 2007
Team Supervisor
Midwayusa Sep 2006 - Mar 2007
Customer Service Supervisor
University of Missouri Health Care Aug 1998 - Sep 2006
Pre-Registration Supervisor
Education:
William Woods University 2006 - 2015
Master of Business Administration, Masters, Business Administration, Management, Human Resources Management, Health Care Administration, Business Administration and Management
Columbia College 2000 - 2004
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Call Centers Customer Service Employee Engagement Teamwork Master Scheduling Employee Training Onboarding New Hire Orientations Call Center Administration Employee Management Human Resources Customer Retention Employee Recognition Hiring Employees Appointment Scheduling Hands on Training Event Management Team Management Visual Communication Healthcare Management Health Insurance General Insurance Insurance Background Process Improvement
Sunnyside Elementary School Portland OR 1986-1988, Harold Oliver Primary School Portland OR 1988-1990, Hartley Elementary School Portland OR 1990-1992, Hauton B. Lee Middle School Portland OR 1992-1995
Community:
April Torry, Terra Schaller, Jonathon Young, Rob Yang, Daniel Watkins, John Saephan, Bj Anderson