Anthem
Business Analyst Ii
Anthem, Inc.
Recovery Specialist I at Wellpoint
Anthem, Inc. Aug 2012 - Sep 2012
Customer Service Advocate Iii
Anthem, Inc. Jun 2002 - Jul 2012
Customer Service Advocate Ii
National Diabetic Pharmacy May 1999 - May 2002
Insurance Account Representative
Education:
Northern Virginia Community College 1995 - 1996
Liberty University
Skills:
Call Center Claims Insurance Customer Service Telephone Skills Problem Analysis Problem Solving Training and Development Special Projects Customer Relations Microsoft Office Powerpoint Performance Excellence Quality Research Teamwork Writing Claim Call Centers Health Insurance Management Process Improvement Employee Benefits Leadership Microsoft Word Workers Compensation
James Moore, Jeannie Eugenia, Shirley Springfield, Kenneth Cole, Geraldine Lawrence, Eddie Hollingsworth, Shirley Parker, Marion Henson, Wayne Spiers, Rosa Gonzalez, Sylvia Dahlquist