AT&T Global Services - AT&T Services, Inc. since Jun 2008
Professional - Network Support
IBM - Telecommuter Jun 2004 - Mar 2008
IT Specialist
Candle Corporation - El Segundo, CA 1999 - 2004
Sr. Telecommunications Analyst
TCW - Trust Company of The West - Greater Los Angeles Area 1998 - 1999
Telecommunications Analyst
Candle Corporation - El Segundo, CA 1989 - 1998
Telecom Tech/Sr. Telecom Tech/Telecom Analyst
Education:
New Horizons Computer Learning Center 2013
Usaf Air Training Command - Keesler Afb, Biloxi, Ms 1981
Tartan Senior High School - Oakdale, Mn 1980
Skills:
Telecommunications Avaya Voip Troubleshooting Wan Cisco Technologies Telephony Network Administration Vendor Management Call Centers Unified Communications Routers Networking Lan Wan Tcp/Ip Network Design Data Center Ip Mpls Wireless Team Leadership Cisco Call Manager Ivr Project Management Contact Centers Windows Server Business Analysis Visio Operating Systems Software Installation Incident Management Process Improvement Call Center Computer Hardware Program Management Isdn Sip Trunking Change Management Bgp Sip Frame Relay Qos Cti Vpn Dhcp T1 H.323 Ethernet Video Conferencing Disaster Recovery