Tracy S Ratcliff

Conservatorship Specialist

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Location:

Houston, TX

Industry:

Public Policy

Work:

Texas Department of Family and Protective Services
Conservatorship Specialist
Health and Human Services Comm
Employee
Genesis Merchant Solutions Feb 2013 - Apr 2015
Account Manager
Verizon Sep 2000 - Aug 2012
Senior Customer Service Representative

Education:

Keller Graduate School of Management of Devry University 2011 - 2013
Masters, Master of Public Administration, Public Administration, Organizational Management Devry University 2008 - 2010
Bachelors, Human Resources Management

Skills:

Team Building
Human Resources
Customer Satisfaction
Training
Customer Service
Employee Relations
Management
Process Improvement
Leadership
Crm
Time Management
Recruiting
Marketing
Organizational Development
Sales
Microsoft Office
Team Management
Customer Retention
Analysis
Performance Management
Account Management
Coaching
Call Centers
Teamwork
Microsoft Word
Strategic Planning
Retail
Office Management
Project Planning
Data Entry
Project Management
Operations Management
Outlook
Troubleshooting
Negotiation
Inventory Management
Health Insurance
Disability Insurance
Life Insurance
Accident Insurance
Problem Solving
Staff Development
Records Management
Office Administration
Inter Personal
Communication
Research
Public Speaking
Call Center
Event Management

Interests:

Social Services
Education
Economic Empowerment
Health

Certifications:

General Lines

Tracy Ratcliff

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