Gsk
Software Test Manager
Gsk Jul 2014 - Nov 2015
Pc Build and Level 3 Support Service Manager
Gsk Jan 2007 - Jun 2014
Microsoft Office Engineer, It Solutions Analyst
Alphanumeric Systems Mar 2003 - Jan 2007
Service Desk Solutions Analyst
Tmp Worldwide Mar 1998 - May 2002
Deskside Support Lead Analyst
Education:
University of North Carolina School of the Arts
Bachelor of Music, Bachelors
Skills:
Itil It Service Management Software Documentation Business Analysis Vendor Management It Management Sharepoint It Strategy Cross Functional Team Leadership Project Management Change Management Troubleshooting Process Improvement Microsoft Office Quality Assurance Business Process Improvement
Mar 2014 to 2000 Medical AssistantHamilton Physical Therapy - Route Elk Garden, WV Jun 2007 to Oct 2013 Physical Therapy Aide / Medical Office Administrator SupportDowntown Sports Bar Petersburg, WV Jan 2006 to Apr 2007 Bar Manager / Customer Service RepresentativeDick's Sporting Goods Durham, NC Jun 2005 to Jan 2006 Customer Service Representative/ Golf Associate
Education:
Fairmont State University Fairmont, WV Aug 2000 to May 2004 Bachelor of Science in Exercise Physiology, Health Sciences, and Physical
Brian Thorne (1983-1987), Anne Frizzell (1977-1981), Lisa Smith (1980-1984), Kiwi Albright (1983-1987), Catt Leavitt (2001-2005), Rachel Hareford (1997-2001)