Mrm // Mccann Salt Lake City
Quality Assurance Manager
Primary Intelligence Feb 2016 - Feb 2018
Marketing Manager
Primary Intelligence Jan 2015 - Feb 2016
Truvoice Customer Care Manager
Primary Intelligence Mar 2013 - Jan 2015
Product Manager
Primary Intelligence Aug 2012 - Mar 2013
Inside Sales Representative
Education:
Salt Lake Community College 2005 - 2010
Skills:
Salesforce.com Customer Experience Competitive Analysis Sales Strategy Customer Service Management Competitive Intelligence Win Loss Analysis Marketing Intelligence Training Inventory Management Saas Microsoft Office Competitor Intelligence Customer Intelligence Voice of the Customer Sales Intelligence Analysis Sales Process Lead Generation Customer Retention Customer Research Forecasting New Business Development Program Management Sap Competitive Insight Primary Research B2B Business Development Retail Business To Business
HarperCollins Publishers Aug 2010 - Sep 2011
Assistant Publicist
The Coca-Cola Company (Spherion Staffing Contractor) Sep 2009 - May 2010
Technical Writer
Berry College Student Publications Apr 2008 - May 2009
Entertainment Editor
Family Science Association Sep 2007 - May 2009
Editorial Assistant
Berry College Aug 2007 - May 2009
Front Desk Receptionist
Education:
Berry College
Bachelor of Arts, English; Public Relations
New York University Summer Publishing Institute
Certificate of Publishing
Skills:
Copywriting Editing Publishing Proofreading Social Media Editorial Facebook Publications Indesign Publicity Copy Editing Books
Virginia Rodgers, Donald Boyer, William Kelm, Tommie Stallings, David Gildon, Lillie Taylor, Yusuf Parker, Deryl Greene, Bobby Parrott, Frances Carrigan, Tomeka Moorman