Jonathan Keith Turner

Address:

4503 Autumn Rose Ln, Knoxville, TN 37918

Phone:

(865)2810956

VIN:

1GNKVLED1CJ357037

Make:

CHEVROLET

Model:

TRAVERSE

Year:

2012

US Patent:

7480948, Jan 27, 2009

Filed:

Aug 13, 2007

Appl. No.:

11/837726

Inventors:

Christian H. Reinke - York SC, US
Jonathan D. Turner - Dillsboro IN, US
Richard H. Heimbrock - Cincinnati OH, US

Assignee:

Hill-Rom Services , Inc. - Wilmington DE

International Classification:

A61G 7/00

US Classification:

5 861, 5610, 5601

Abstract:

A patient support apparatus includes a brake mechanism and a steer mechanism operated by a foot pedal. A gear reducer is coupled to the foot pedal. The gear reducer reduces the amount that the foot pedal is depressed to operate the brake mechanism and steer mechanism.

US Patent:

8515803, Aug 20, 2013

Filed:

Sep 26, 2011

Appl. No.:

13/245854

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD, Inc. - Marietta GA

International Classification:

G06Q 10/00

US Classification:

705 738, 705 739, 705 741, 705 742

Abstract:

Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a computer-readable medium may be encoded with computer-executable instructions, wherein the computer-executable instructions includes logic adapted to receive a notification of the occurrence of a trigger event associated with a service performed for a customer. The computer-executable instructions further include logic adapted, in response to receiving the notification, to initiate an automated survey to be offered to a survey recipient. Additional logic is adapted to conduct the automated survey. The instructions also include logic adapted to receive survey result information from the survey recipient in response to the automated survey.

US Patent:

20110137696, Jun 9, 2011

Filed:

Mar 11, 2010

Appl. No.:

12/722474

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD - Marietta GA

International Classification:

G06Q 10/00
G06Q 99/00
G06F 3/048

US Classification:

705 713, 705304, 705347, 715764, 705 732

Abstract:

Systems and methods for prompting follow-up actions in response to a survey. According to some implementations, a computer implemented method includes receiving survey result information that is extracted from an automated survey offered to a survey recipient. The method also includes receiving an indication that one or more follow-up actions are warranted based in part on an analysis of the survey result information and providing a notification to one or more individuals responsible for performing the one or more follow-up actions.

US Patent:

20110137698, Jun 9, 2011

Filed:

Dec 3, 2010

Appl. No.:

12/959900

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD, INC. - Marietta GA

International Classification:

G06Q 10/00
G06F 17/00

US Classification:

705 713, 705304, 235375

Abstract:

Systems and methods for managing service orders are disclosed herein. A computer implemented method, according to some implementations of the present disclosure, includes storing an estimated travel time and estimated time of arrival (ETA). The estimated travel time may be defined as an estimated period of time for a servicer to travel from a current location to a service destination associated with a customer who is to receive a service from the servicer. The ETA may be defined as an estimated time of day when the servicer is expected to arrive at the service destination. The computer implemented method also includes calculating a call-ahead time defined by a time of day when the customer is to be notified of the servicer's ETA at the service destination. The calculation of the call-ahead time may be based in part on a predetermined advanced-warning time period and the ETA. The predetermined advanced-warning time period may be defined as a predetermined amount of time before the ETA for providing an advanced warning of the ETA. The method also includes automatically notifying the customer of the servicer's ETA at the service destination no earlier than the call-ahead time.

US Patent:

20110137709, Jun 9, 2011

Filed:

Mar 11, 2010

Appl. No.:

12/722455

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD - Marietta GA

International Classification:

G06Q 10/00
G06Q 99/00

US Classification:

705 732, 705347

Abstract:

Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a computer-readable medium may be encoded with computer-executable instructions, wherein the computer-executable instructions includes logic adapted to receive a notification of the occurrence of a trigger event associated with a service performed for a customer. The computer-executable instructions further include logic adapted, in response to receiving the notification, to initiate an automated survey to be offered to a survey recipient. Additional logic is adapted to conduct the automated survey. The instructions also include logic adapted to receive survey result information from the survey recipient in response to the automated survey.

US Patent:

20110137808, Jun 9, 2011

Filed:

Mar 11, 2010

Appl. No.:

12/722463

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD - Marietta GA

International Classification:

G06Q 10/00
H04M 1/64

US Classification:

705304, 379 8808

Abstract:

Systems and method for analyzing results of an automated survey are disclosed herein. According to some implementations, a computer implemented method comprises receiving survey result information, where the survey result information includes information extracted from an automated survey offered to a survey recipient. The computer implemented method also comprises performing an analysis of the survey result information and determining if the analysis of the survey result information warrants one or more follow-up actions with a customer.

US Patent:

20120016720, Jan 19, 2012

Filed:

Sep 26, 2011

Appl. No.:

13/245858

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD, INC. - Marietta GA

International Classification:

G06Q 10/00

US Classification:

705 732

Abstract:

Systems and method for analyzing results of an automated survey are disclosed herein. According to some implementations, a computer implemented method comprises receiving survey result information, where the survey result information includes information extracted from an automated survey offered to a survey recipient. The computer implemented method also comprises performing an analysis of the survey result information and determining if the analysis of the survey result information warrants one or more follow-up actions with a customer.

US Patent:

20120022905, Jan 26, 2012

Filed:

Sep 26, 2011

Appl. No.:

13/245859

Inventors:

Karl Meyer - Atlanta GA, US
Jonathan Turner - Marietta GA, US

Assignee:

3PD, INC. - Marietta GA

International Classification:

G06Q 10/00

US Classification:

705 713

Abstract:

Systems and methods for prompting follow-up actions in response to a survey. According to some implementations, a computer implemented method includes receiving survey result information that is extracted from an automated survey offered to a survey recipient. The method also includes receiving an indication that one or more follow-up actions are warranted based in part on an analysis of the survey result information and providing a notification to one or more individuals responsible for performing the one or more follow-up actions.