Food For Thought - Concord, CA May 2012 - Oct 2012
Client Services
APL - Oakland, CA May 2008 - Oct 2009
Financial Analyst
Commonwealth Foreign Exchange - Oakland, California Feb 2007 - May 2008
Client Services Specialist
UPS - Oakland, California Aug 2006 - Nov 2006
Data Analyst (Seasonal Hire)
GCA Savvian - San Francisco Bay Area Apr 2006 - Jul 2006
Data Steward (Temp / DM Stone)
Education:
University of California, Los Angeles 1991 - 1995
Bachelor of Arts (B.A.), Economics
Skills:
Customer Service Retail Data Entry Forecasting Process Improvement Microsoft Excel Analysis Training Data Management CRM Sales Finance Client Relations Skills Organization & prioritization skills Financial Analysis Reporting & Analysis Inventory Management Event Planning
Interests:
Baking, Cooking, Organizing, Reading, Motherhood, Long distance running
Languages:
English Spanish Portuguese
Awards:
Recommendation for Excellent Customer Service RW Lynch, San Ramon In the Client Service Departement here at RW Lynch, we actually look forward to Theresa's arrival every day. She's so full of life and positive energy. She is a very welcome visitor every day, and takes care of us with knowledge our individual needs. She is acutely aware of human dynamics and has a developed rapport skill set.
I am actually trying to find a position for her here at Lynch!! She's that good!
Ken Weigend
National Accounts Manager
Tel: 925.837.3877 Ext: 1110| Fax: 925.362.0589 | rwlynch.com |
2333 San Ramon Valley Blvd. Ste. 300 | San Ramon, CA 94583 Recommendation for Excellent Customer Service RPM Mortgage, Danville I am writing this recommendation letter for Theresa Tice. We have come to know her at RPM Mortgage Inc. over the past several months and must say that as the manager, I would consider hiring her if we had an open position.
Theresa is an extremely qualified candidate for any position as she has a keen ability for remembering client names, dates and all other pertinent information which is a sought-after quality when working in customer service positions.
Theresa's professionalism and friendly rapport also makes her a desirable employee.
Please feel free to contact me for any information that would help regarding Theresa's qualifications.
Sincerely,
Jan Marie Wallace
Office Manager
RPM Mortgage
370 Diablo Road, Suite 103, Danville, CA 94526
925-648-7799
www.rpm-mtg.com
Bishop Leblond Memorial High School St. Joseph MO 1968-1972
Community:
Janet Davenport, Barbara Shevlin, Christy Giefer, Matt Fenley, Rosvetta Matlock, Rita Chipps, Mary Farley, Jean Conroy, Dave Schultz, Penny Stamp, Diane Kelly, Susan Collier