Aaron E Floyd

Client Services Manager

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Location:

1956 Broadway St, Iowa City, IA 52240

Industry:

Information Technology And Services

Work:

Leepfrog Technologies, Inc.
Client Services Manager
Pearson Sep 2012 - Mar 2014
Project Coordinator
Verizon Feb 2010 - Aug 2012
Training Developer
Verizon Jun 2006 - Dec 2008
Senior Consultant, Web Content
Mci Corporation Mar 2003 - Jun 2006
Senior Program Manager, Online Sales and Customer Service

Education:

University of Iowa 1990 - 1993
University of Iowa 1989 - 1991
Des Moines Area Community College 1987 - 1989
Associates, Associate of Arts Des Moines Area Community College 1986 - 1989
Associates, Associate of Arts, Liberal Arts, Liberal Studies

Skills:

Program Management
Process Improvement
Training
Telecommunications
Project Management
Strategy
Management
Crm
Customer Service
Visio
Cross Functional Team Leadership
Team Leadership
Microsoft Office
Call Centers
Business Process Improvement
Document Management
Process Improvement Projects
Customer Service Training
Customer Support
Leadership
Content Management
Online Content
User Experience
Internet
Online Communications
Google Analytics
Google Adwords
System Testing
Online Services

Aaron Floyd

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Aaron Floyd

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Aaron Floyd

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Aaron Floyd

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Skills:

Microsoft Word
Powerpoint
Research
Training
Microsoft Excel
Microsoft Office
Photoshop

Aaron Floyd

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Aaron Floyd

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Sr Staff Consultant - Website Experience At Verizon

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Position:

Sr Staff Consultant - Website Experience at Verizon

Location:

Iowa City, Iowa Area

Industry:

Telecommunications

Work:

Education:

University of Iowa 1990 - 1993
Des Moines Area Community College 1987 - 1989
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