Abby J Harkins

Grow Leader

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Location:

La Vergne, TN

Industry:

Hospitality

Work:

Scoreboard Bar and Grill
Assistant General Manager
Cj's Catering Oct 2014 - Sep 2017
Lead Server
M.a Booking Jun 2015 - Jun 2016
Lead Server
New Vision Baptist Church Jun 2015 - Jun 2016
Grow Leader
Asurion Aug 2007 - Jan 2010
Supervisor, Tier 1, Assurance Services Group

Education:

Middle Tennessee State University (Mtsu) 2011 - 2014
Bachelors, Bachelor of Business Administration, Business University of Phoenix 2009 - 2011
Bachelors, Bachelor of Business Administration, Business Management, Business University of Phoenix
Middle Tennessee State University (Mtsu)

Skills:

Process Improvement
Call Centers
Customer Satisfaction
Customer Service
Management
Cross Functional Team Leadership
Quality Assurance
Team Leadership
Vendor Management
Team Building
Analysis
Leadership
Training
Sales
Customer Experience
Call Center
Coaching
Telecommunications
Microsoft Word
Powerpoint
Outlook
Data Analysis
Performance Management
Microsoft Office
Microsoft Excel
Business Process Improvement
Customer Retention
Healthcare
Recruiting
Accounts Receivable
Quality Management
Customer Support
Workforce Management
Avaya
Wireless

Interests:

Camping
Boating
Music
Fishing

Abby Harkins

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Location:

United States