Nov 2012 to 2000 Integrated Service Specialist- care coordinator/ schedulerCoventry Health Care Tucson, AZ Feb 2012 to Nov 2012 Integrated Service Specialist-Post SchedulingBuckeye Checksmart Customer Service Representative Mar 2009 to Sep 2009Citibank Tucson, AZ Jan 2007 to Feb 2009 Customer Service Representative/ Fraud Specialist
Education:
Tucson College 2011 to 2012 Certificate in Medical Billing and CodingCholla High Magnet High School 1996 to 1999 Diploma
Skills:
Able to type 55 wpm. Knowledgeable in medical terminology and coding guidelines. Ability to multitask and work well under pressure. Handles escalated issues in a proficient manner. Leadership skills. Knowledgeable in Microsoft excel, Microsoft word and Outlook email exchange. Ability to work with different integrated software/programs. Assertive negotiator regarding pricing. Phenomenal customer service skills.
Wells Elementary School East Moline IL 1988-1990, Wilshire Elementary School San Antonio TX 1990-1991, Park Village Elementary School San Antonio TX 1991-1994, Kirby Junior High School San Antonio TX 1994-1996
Community:
Angie Miller, Patricia Montez, Stacey Allison, Frederick Wells