U.S. HealthWorks since Apr 2010
Business Development Analyst
Education:
Call Center Industry Advisory Council (CIAC) 2007 - 2008
Los Angeles Valley College
Skills:
Auditing Six Sigma Process Analysis Data Analysis System Administration Call Center Workforce Management Process Improvement Time Study Insurance SDLC Visio
Honor & Awards:
Six Sigma Green Belt
CIAC Certified Management Apprentice
Personal Lines Broker-Agent (California DOI)