United Educators May 2015 - May 2016
Claims Analyst Ii
Travelers 2008 - May 2010
Claims Representative
Progressive Insurance Sep 2001 - Sep 2008
Claims Representative
Progressive Insurance Jun 2002 - Sep 2004
Claims Trainer
Education:
University of California, Berkeley 1988 - 1992
Bachelors, Bachelor of Arts, Social Work
Skills:
Job Coaching Resourceful Problem Solving Accident Investigation Multi Tasking Evaluations Personal Injury Litigation Business/Operation Support Key Data/Records Communication Skills Operational Productivity Negotiation Mentoring Compliance Resourceful Microsoft Office Legal Compliance Customer Service Benefits Negotiation Contract Negotiation Best Practices Business/Operation Solution Development Personal Injury Workflow Management Internet Investigation Key Data/Records Management
Red Door Spa
Licensed Massage Therapist
Massage Envy May 2017 - May 2018
Licensed Massage Therapist
Massage Heights Jan 2017 - May 2017
Massage Therapist
Baroo Hq Sep 2016 - Jan 2017
Professional Pet Conceirge
Jr Enterprise Sep 2016 - Jan 2017
Medical Massage Practicioner
Education:
Northern Virginia Community College 2014
Associates, Counseling, Health Care Administration
Heritage Institute - Manassas 2010 - 2011
Associates, Occupational Therapy
Heritage Institute - Manassas 2003 - 2004
Skills:
Leadership Customer Experience Hiring Team Building Powerpoint Food Service Health and Wellness Retail Food Sales Data Entry Event Planning Customer Retention Cooking Highly Detail Oriented Customer Satisfaction Communication Negotiation Therapeutic Massage Team Leadership Pos System Cash Register Swedish Massage Deep Tissue Massage Multi Line Phone Microsoft Office Microsoft Word Tcm Microsoft Excel Social Networking Hospitality Marketing Training Time Management Critical Thinking Employee Training Restaurants Customer Service Cashiering 10 Key Food Preparation Teamwork Phone Etiquette Inventory Management Problem Solving Cash Handling Experience Bls Certification Call Centers People Skills Telephone Skills Pos
2009 to 2000 Customer Service AssociateKmart Manassas, VA Apr 2008 to Jul 2008 CashierThe Mobile Solutions Manassas, VA Oct 2007 to Mar 2008 Customer Service Specialiast
Skills:
CPR Certified,Microsoft Word,Multiline phone systems,filling, Training new employess,Customer Service
Trish Christian, Dillon Byrd, Stivi Duvault, Isaac Thomas, Sue Vineyard, Les Hayes, John Degenar, Jessica Mcham, Jonathan Rossen, Hayley Anderson, Luke Stone