Strong Customer Service Skills Strong Phone Skills Ability To Quickly Address and Resolve Customer Issues Ability To Learn and Use Various and Proprietary Database Systems Quickly Proficient With Microsoft Office 2010 Chat Team Skills Very Organized Training Microsoft Office Management Customer Satisfaction Analysis Customer Service Outlook Process Improvement Customer Experience Team Building Data Entry Microsoft Excel Strategic Planning Oracle Applications Ccw Cscc Jabber Phone Etiquette R12 Sales Operations Problem Solving Microsoft Word Time Management Leadership Team Leadership Communication Teamwork Account Management Powerpoint Customer Retention
Interests:
Children Civil Rights and Social Action Education Environment Science and Technology Human Rights Animal Welfare Health
Jul 2011 to Dec 2011 AssociateRosebud Properties Canton, OH Jun 2005 to Oct 2010 ManagerAmeridial New Philadelphia, OH May 2003 to Apr 2005 Call OperatorFull Time Stay At Home Mom 1994 to 2005Infocision Green, OH 1995 to 2001 Call Operator
Education:
Fox Valley Technical College Appleton, WI May 2007 to Oct 2009 TechnologyStark State College Canton, OH Apr 2007 General Education Development