Skills:
Skills<br/> Excellent verbal and written multi-level communication skills<br/> Effective cross-functional team building, coaching, facilitation<br/> Strong vendor account and client relationship management skills<br/> Risk, Change, and Incident Management expert<br/> Experience with ITIL Service Management framework<br/><br/>(*= Administrator)<br/>Software and Tools<br/> Microsoft<br/> SharePoint*, Word, Excel, PowerPoint, Outlook<br/> Atlassian<br/> JIRA*, Confluence*<br/> Project Management and Software Development<br/> DevTrack, Hansoft, Perforce, Microsoft Project, QuickBuild, Service Now<br/> Web, Social, and Community<br/> Drupal, VBulletin*, Skype, Twitter tools such as HootSuite* and Tweet Deck, Facebook*,<br/>Wordpress*, Tumblr, Photoshop<br/><br/>Scripting Languages<br/> Basic HTML, SQL, and regular expression