Florida Blue May 2013 - Jun 2014
Enterprise Architect
Avaya May 2008 - Jan 2013
Advance Solution Architect
Ais 2012 - 2013
Principle Consultant - Contact Center Transformation
Convergys Jul 1997 - May 2008
Senior Architect
At&T Dec 1989 - Jul 1997
Technical Manager and Lead Developer
Education:
University of Michigan
Skills:
H.323 Ivr Avaya Sip Voip Unified Communications Telecommunications Cti Service Delivery Solution Architecture Integration Contact Centers Telephony Pre Sales Managed Services Enterprise Software Data Center Vendor Management Ip Call Centers Cisco Technologies Acd Cloud Computing Outsourcing Disaster Recovery Requirements Analysis Voice Over Ip