Customer Service • Team Building • Account Management • Sales Management • Sales • Social Media • Marketing • Management • Marketing Strategy • Customer Satisfaction • Customer Retention • New Business Development • Advertising • Sales Operations • Training • Customer Experience • Direct Sales • Call Centers
Lifetouch National School Studios Oct 2017 - Oct 2018
National Yearbook Operations Manager
Lifetouch National School Studios Apr 2016 - Oct 2017
Area Yearbook Manager
Lifetouch National School Studios Aug 2002 - Apr 2016
Customer Care Manager - Secondary Yearbooks and Order Entry
Krug Litho Art Feb 1998 - Aug 2002
Customer Service \Desktop Publishing \Pre-Press
Bha May 1993 - Feb 1998
Marketing Communication Specialist
Education:
University of Phoenix 2009 - 2011
Bachelors, Bachelor of Science, Marketing, Management, Business Marketing
Metropolitan Community College - Business & Technology 2005 - 2007
Skills:
Customer Service Team Building Account Management Sales Management Sales Social Media Marketing Management Marketing Strategy Customer Satisfaction Customer Retention New Business Development Advertising Sales Operations Training Customer Experience Direct Sales Call Centers