Nvision Global Technology Solutions, Inc.
Network Administrator
Harland Clarke Apr 2007 - May 2011
Senior Help Desk Analyst
Luxottica Aug 2002 - Dec 2006
Senior Technical Support Specialist
Education:
Georgia State University 1995 - 1997
Bachelors, Bachelor of Arts, Computer Science
Skills:
Technical Support Active Directory Troubleshooting Vpn Servers Help Desk Support Operating Systems Disaster Recovery Lotus Notes System Administration Hardware Outlook Windows Vnc Dhcp Laptops Access Sharepoint Software Documentation Norton Ghost Linux Peregrine Pos Dns Computer Hardware Ftp Blackberry Enterprise Server Printers Itil Routers Tcp/Ip Citrix Data Center Firewalls Windows Server Vmware Bmc Remedy Call Center Call Centers It Operations Remedy Call Windows 9X Visio Windows Server 2003 Desktop Support Documentation Cisco Novell Netware
Sep 2011 to 2000 Network AdministratorHarland Clarke
Apr 2007 to May 2011 Sr. Help Desk AnalystGrady Hospital Atlanta, GA Mar 2007 to Mar 2007 IT Consultant, Short Term ContractLuxottica Retail/ Sunglass Hut International, / LensCrafters, Inc McDonough, GA Aug 2002 to Dec 2006 Senior Technical Support SpecialistMicro Depot Inc Mason, OH Feb 1999 to Aug 2002 Support Specialist Center relocated to company headquarters in Mason
Education:
Georgia State University Atlanta, GA Dec 1997 Associates of Computer Science
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