Milliman
Payroll Specialist
Adw Acosta Jun 2006 - Dec 2016
Payroll and Human Resources Manager
Northwest Protective Service 2002 - 2006
Payroll and Benefits Coordinator
Programming & Consulting Services 1995 - 2002
Acconting Clerk
Education:
Mount Holyoke College 1985 - 1989
Bachelors, Bachelor of Arts
Skills:
Human Resources Process Improvement Multi State Payroll Processing Communication Attention To Detail Account Management Forecasting Sales Management Teamwork Product Development Retail Business Process Improvement
Inviso Dec 2013 - Apr 2014
Supportability Pm at Microsoft
Content Master Feb 2013 - Jul 2013
Project Manager
Aditi Technologies Mar 2012 - Aug 2012
Quality Delivery Manager For Microsoft Partner Network and Global Partner Support - North America
Wipro Technologies Jan 2011 - Apr 2011
Business Analyst and Solution Delivery Manager at Microsoft
Microsoft Apr 2006 - Jan 2010
Project and Program Manager
Education:
Fairfield University
Masters, Master of Arts
University of Arizona
Bachelors, Bachelor of Fine Arts
Skills:
Software Project Management Customer Focus Customer Service Customer Satisfaction Program Management Agile Client Interfacing Project Documentation User Experience Requirements Gathering Business Analysis Attention To Detail Microsoft Microsoft Office Teamwork Excel Sharepoint Diversified Security Product Support Supportability Document Design Technical Writing Editing Readiness Release Management Writing Skills Copy Editing Visio Content Management Web Content Powerpoint Instructional Design Internal Communications Team Oriented Virtual Teams Virtual Pc Cross Functional Coordination Cross Functional Team Leadership Process Improvement External Clients Status Reporting Requirements Analysis Risk Assessment Business Intelligence Root Cause Analysis Quality Delivery Management Call Center Quality Management Vendor Management Strategy
Interests:
Social Services Children Civil Rights and Social Action Usability and Design Education Environment Science and Technology Disaster and Humanitarian Relief Customer Support Human Rights Living Organ Donation Interior Architecture Arts and Culture Animal Welfare Health
Languages:
Spanish
Certifications:
Comptia Project+ Software Product/Project Management Certification Comptia University of Washington Extension
Aditi Technologies - Greater Seattle Area Mar 2012 - Aug 2012
Quality Delivery Manager for Microsoft Partner Network / Global Partner Support - North America
Wipro Technologies Jan 2011 - Apr 2011
Business Analyst / Solution Delivery Manager at Microsoft
Microsoft (Vendor/Contract position) Apr 2006 - Jan 2010
Project / Program Manager
LivingOrganDonor.org Jul 2000 - Dec 2009
Founder / Designer / Content Manager
Microsoft Jun 2000 - Mar 2006
Customer / Technical Support Manager; Software Test Engineer
Education:
Fairfield University
University of Arizona
Skills:
Software Project Management Customer Focus Customer Service Customer Satisfaction Program Management Agile Client Interfacing Project Documentation User Experience Requirements Gathering Business Analysis Attention To Detail Microsoft Microsoft Office Teamwork Excel SharePoint Diversified Security Product Support Supportability Document Design Technical Writing Editing Readiness Release Management Writing Skills Copy Editing Visio Content Management Web Content PowerPoint Instructional Design Internal Communications Team Oriented Virtual Teams Virtual PC Cross-functional Coordination Cross-functional Team Leadership Process Improvement External Clients Status Reporting Requirements Analysis Risk Assessment Business Intelligence Root Cause Analysis Quality Delivery Management Call Center Quality Management Vendor Management
Interests:
customer support, usability and design, living organ donation
Languages:
Spanish
Certifications:
CompTIA Project+, CompTIA Software Product/Project Management Certification, University of Washington Extension