Alaska Communications
Senior Manager, Customer Service Delivery
Alaska Communications
Manager, Customer Service Delivery
Alaska Communications Sep 2013 - Aug 2016
Service Delivery Manager I
Alaska Communications Jan 2005 - Sep 2013
Lead Sales and Service Associate
Education:
University of Alaska Anchorage 2012 - 2012
Associates, Associate of Arts, Literature, Spanish Language, Spanish Language and Literature
University of Louisiana at Monroe 2000 - 2002
Wasilla High School
Skills:
Telecommunications Managed Services Wireless Call Centers Team Leadership Telephony Management Account Management Sales Customer Satisfaction Customer Service Program Management Process Improvement Salesforce.com Wireless Technologies Leadership Cross Functional Team Leadership