Claimmedic
Assistant Vice President Provider Relations
Unitedhealth Group
Patient Advocate and Pharmacy Helpdesk
Software Portal May 2008 - Mar 2010
Technical Support Supervisor
Comcast Mar 2008 - Mar 2009
Csr
Citi Mar 2008 - Mar 2009
Credit Analyst
Education:
Florida State College at Jacksonville 2010 - 2012
Daytona State College 2007 - 2009
Valencia College 2005 - 2007
Skills:
Outlook Call Centers Microsoft Office Customer Satisfaction Team Building Management Microsoft Excel Retail Banking Marketing Banking Portfolio Management Loans Credit Leadership Coaching Training New Business Development Strategic Planning Project Management Project Planning Employee Training Spreadsheets Team Leadership Risk Management Financial Risk Credit Risk Credit Management Credit Card Fraud Credit Rating Rumba Ewfm Rta Windows Citrix Peoplesoft Data Analysis Training and Development Department Coordination Networking Train New Employees Floral Design Logistics Management Event Management Research Fraud Prevention Strategy Cross Functional Team Leadership Business Process Improvement Customer Service Sales
Interests:
Civil Rights and Social Action Education Environment
Escalation Specialist III at Citi, High Risk Account Manager at Citibank
Location:
Jacksonville, Florida Area
Industry:
Banking
Work:
Citi since Jun 2012
Escalation Specialist III
Citibank since Mar 2010
High Risk Account Manager
Software Portal INC May 2008 - Mar 2010
Technical Support Supervisor
Comcast Mar 2008 - Mar 2009
CSR
Skills:
Microsoft Office Portfolio Management Retail Banking Microsoft Excel Loans Customer Service Marketing Banking Outlook Credit