Customer Service • Internal Communications • Insurance • Relationship Management • Microsoft Word • Financial Services • Microsoft Excel • Social Media Marketing • Life Insurance • Powerpoint • Mutual Funds • Project Management • Business Process Improvement • Microsoft Powerpoint • Adobe Acrobat • Outlook • Lotus Notes • Management • Process Improvement • Risk Management • Business Analysis • Retirement Planning • Leadership
John Hancock Financial Services Jun 2008 - Jul 2009
Client Relations Consultant
John Hancock Financial Services Jun 2008 - Jul 2009
Marketing Communications Manager
Massmutual Financial Group Sep 2005 - Jun 2008
Customer Service Representative
Education:
Isenberg School of Management, Umass Amherst 2007 - 2009
Master of Business Administration, Masters, Business, Business Admin
University of Connecticut 2001 - 2005
Bachelors, Bachelor of Arts, Marketing, Communications
The University of Connecticut 1963 - 1976
Bachelors, Bachelor of Arts
University of Massachusetts
Master of Business Administration, Masters
Skills:
Customer Service Internal Communications Insurance Relationship Management Microsoft Word Financial Services Microsoft Excel Social Media Marketing Life Insurance Powerpoint Mutual Funds Project Management Business Process Improvement Microsoft Powerpoint Adobe Acrobat Outlook Lotus Notes Management Process Improvement Risk Management Business Analysis Retirement Planning Leadership