Ibm 2015 - Feb 2017
Program Manager - North America Business Lead
Verizon Business 2015 - Feb 2017
Deputy Global Service Director
Ibm 2005 - 2015
Infrastructure Services Solution Manager
Ibm 2005 - 2009
Measurements and Reporting Steady State Account Focal
Ibm 2005 - 2005
Account Manager
Education:
University of Illinois at Chicago 1986 - 1989
Associates, Physical Education, Kinesiology, Exercise Science
Northern Illinois University 1985 - 1986
Mother Mcauley Liberal Arts High School 1985
Skills:
Business Analytics Big Data Analytics Cloud Computing Mobile Analytics Solution Architecture Reporting and Analysis Management Leadership Training Service Level Management Service Delivery Measurement System Analysis Educational Leadership Cognos Technical Documentation Technical Solution Design Major Incident Management Technology Change Management Dashboard Metrics Requirements Analysis Program Management Project Management Process Improvement It Strategy Itil It Service Management Integration It Management Business Analysis Agile Methodologies Agile Project Management Resource Management Business Process Improvement Global Delivery