Switchfly, Inc. since May 2013
Product Manager, Agent Tools
Switchfly, Inc. May 2011 - Oct 2012
Implementation Manager
Sawtooth Winery May 2010 - May 2012
Tasting Room & Events Specialist
Connexions Loyalty Travel Solutions Nov 2010 - May 2011
Business Implementation Manager
Connexions Loyalty Travel Solutions May 2006 - Nov 2010
Reservation Automation Specialist
Education:
University of Phoenix - Idaho Campus 2002 - 2005
BS, Business Management
Boise State University 1997 - 1999
Skills:
Travel Management Management Account Management Call Centers Sales Training Leadership Quality Assurance Sabre Testing Product Development E-commerce Leisure Travel Online Travel Airlines Tourism Travel Technology Customer Service Telecommunications Business Travel Hospitality
Honor & Awards:
• Six Sigma, Green Belt I & II
2007 Carlson University Minneapolis, MN
• Introduction to HTML & XML
2007 ExecuTrain of Idaho Boise, ID
Employer Flexible - Houston, Texas Area since Aug 2012
Financial Operations Analyst
Spring Woods Weekday Ministries - Houston, Texas Area Sep 2010 - Jun 2012
Teacher
i.focus corp. - Houston, Texas Area 2001 - 2009
Director of Operations
Hall Kinion - Houston, Texas Area Jun 1999 - Dec 2000
Administrative Assistant
Donovan and Watkins - Houston, Texas Area Jun 1998 - Jun 1999
Clerical/Administrative Temp
Education:
University of Phoenix 2002 - 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Skills:
Onboarding Applicant Tracking Systems Performance Management HRIS Talent Acquisition Recruiting Leadership Employee Benefits Human Resources Payroll