Apsco
Estimator and Project Manager
Appraiser Genie Sep 2015 - Aug 2017
Sales and Support Manager
Blue Cross Blue Shield of Texas Nov 2014 - Sep 2015
Customer Advocate and Team Lead
Education:
University of Phoenix 2011 - 2014
Associates, Engineering
Skills:
Customer Service Data Entry Call Centers Customer Satisfaction Customer Experience Technical Support Database Administration Computer Languages Accounting Contact Centers Inbound Marketing Call Center Development Corrections Inmate Management Computer Programming Web Design Mongodb Javascript Html5 Social Media Marketing Management Marketing Leadership Employee Training
Interests:
School Children Outdoor Activities Nascar Environment Education Road Trips Reading Science and Technology Music Health
Nov 2014 to 2000 Customer AdvocateTDCJ Abilene, TX Nov 2012 to Sep 2014 Correctional Officer
Education:
UNIVERSITY OF PHOENIX 2015 to 2015 Bachelors in Software EngineeringUNIVERSITY OF PHOENIX 2012 to 2014 Associates in Database Engineering
Skills:
Knowledge of computer software, databases, coding, security, and web design. Technical skills in database engineering. Knowledge of SQL Management Studio and Access 2013. Knowledge of LAN/WAN and other networking. Ability to learn quickly and efficiently with a passion for IT. Also skilled in outstanding customer service and call center experience. Ability to quickly devote myself to a passionate organization.