Anika M Luster

Senior User Representative

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Location:

Richmond, VA

Work:

User Representative- Ups Ground Freight Apis

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Location:

Richmond, VA

Industry:

Transportation/Trucking/Railroad

Work:

Ups Freight Aug 2004 - Aug 2015
Project Specialist
Ups Freight Aug 2004 - Aug 2015
User Representative- Ups Ground Freight Apis
Ups Freight Mar 2001 - Dec 2004
Customer Information Services Representative
Ups Freight Mar 2000 - Mar 2001
Billing Quality Auditor
Ups Freight Oct 1998 - Mar 2000
Senior Collections Specialist

Education:

Capella University 2010 - 2012
Masters, Counseling Capella University 2010
Virginia Commonwealth University 1991 - 1995
Bachelors, Psychology

Skills:

Customer Service
Process Improvement
Microsoft Word
Microsoft Office
Transportation
Team Building
Program Management
Leadership
Logistics
Microsoft Excel
Strategic Planning
Logistics Management
Public Speaking
Negotiation
Business Process Improvement
Powerpoint
Training
User Acceptance Testing
Contract Management
Xml Schema
Json
Web Services Api