Troubleshooting • Computer Hardware • System Administration • Customer Service • Windows 7 • Windows • Microsoft Office • Management • Microsoft Excel • Customer Satisfaction • Process Improvement • Active Directory • Public Relations • Software Documentation • Leadership • Teaching • Microsoft Word • Call Centers • Networking • Operations Management • Access • Data Entry • Small Business • Training • Project Planning • Technical Support • Team Management • Administration • Team Leadership • Telecommunications • Marketing Communications • Program Management • Outlook
Dream Acres Alpacas May 2006 - Jul 2014
Owner
Trinity Health May 2006 - Jul 2014
Helpdesk Technician
Heinrich Automotive Group May 1999 - Jun 2007
Systems Administrator
Whiskey Pete's Casino 1990 - 1995
Night Auditor
The Computer Tutor 1990 - 1995
Owner
Education:
Moorhead State University 1976 - 1980
Bachelors, Bachelor of Science, Mathematics, Computer Science
Minnesota State University Moorhead 1976 - 1980
Bachelors, Bachelor of Science, Mathematics, Computer Science, Teaching
Staples High School Mn
Skills:
Troubleshooting Computer Hardware System Administration Customer Service Windows 7 Windows Microsoft Office Management Microsoft Excel Customer Satisfaction Process Improvement Active Directory Public Relations Software Documentation Leadership Teaching Microsoft Word Call Centers Networking Operations Management Access Data Entry Small Business Training Project Planning Technical Support Team Management Administration Team Leadership Telecommunications Marketing Communications Program Management Outlook