Technical Writer and Software Tester at Hertzler Systems Inc.
Location:
Goshen, Indiana
Industry:
Computer Software
Work:
Hertzler Systems Inc. since Feb 2012
Technical Writer and Software Tester
STET Resources - Northern Indiana and Southwest Michigan area 2006 - 2012
Freelance writer and editor
University of Notre Dame - Notre Dame, Indiana 2001 - 2006
Copy Editor, Legal Publications, National Institute for Trial Advocacy
Ann Jacobson Freelance Writing - South Bend, Indiana Area 1995 - 2001
Freelance writer
Education:
Indiana University School of Journalism
Skills:
Magazines SPC Six Sigma Manufacturing Publications SQL TQM
Global Healthcare Accreditation
Surveyor and Trainer
Joint Commission Resources Mar 2007 - Apr 2015
Executive Director Joint Commission International Accredittion
Joint Commission Resources Jan 2004 - Feb 2007
Consultant
Mercy Health Partners Western Ohio 2000 - 2003
Chief Nursing Officer
Jacobson Consulting 1996 - 2000
President
Education:
University of Wisconsin - Milwaukee 1978 - 1980
Master of Science, Masters, Nursing
University of Wisconsin - Milwaukee 1966 - 1968
Bachelors, Bachelor of Science, Nursing
Madison General Hospital School of Nursing 1962 - 1964
University of Wisconsin - Milwaukee 1961 - 1963
Macalester College 1960 - 1961
Bachelors, Bachelor of Arts, Liberal Arts
Skills:
Effective Communication at All Levels Focused on Customer Experience and Results Role Models Collaboration and Team Work Effective Speaker and Presentations Patient Centered Care Delivery Process Strategic Planning and Innovation Customer Service Leadership Public Speaking Strategic Planning Management Healthcare Consulting
Pepsico Aug 1989 - Sep 2010
Cash Application Supervisior
Pepsico Jan 1989 - May 2001
Cash Application Supervisor
Pepsico Jan 1989 - May 2001
Supervisor
Pepsico Aug 1982 - Dec 1988
Cashier - Milwaukee
Route/Paper Settlement Division Aug 1982 - Dec 1988
Cashier
Education:
Greenfield High School 1974 - 1978
Skills:
Accounts Receivable Peoplesoft Outlook Management Process Improvement Microsoft Excel General Ledger Financial Reporting Access Forecasting Credit Microsoft Office Supervisory Skills Kronos Windows Balance Team Building Microsoft Word Payroll Sap Excel Word
Interests:
Collecting Cooking Collecting Antiques Gardening Outdoors Sweepstakes Electronics Home Improvement Reading Gourmet Cooking Sports The Arts Fishing Home Decoration
Franchise Tax Board - Chicago, IL since Jun 2009
Tax Auditor
Great American Insurance Jun 2008 - May 2009
Underwriting Intern
Maggiano’s Little Italy, TGI Friday’s, & Joe’s Crab Shack - Chicago 2001 - 2008
Food & Beverage Server
Education:
Loyola University of Chicago 2005 - 2008
Bachelor of Business Administration, Accounting, Finance
Mother McAuley 1993 - 1997
Skills:
Microsoft Office 2007 Outlook Audit Auditing Tax Income Tax Microsoft Excel Accounting Accounts Receivable Tax Accounting Access Financial Analysis Analysis Corporate Tax Time Management Finance Microsoft Office Financial Reporting Sarbanes Oxley Act
Interests:
Trading Options and Stocks Chicago Bears Learning Reading Chicago Cubs Health Children Cooking Education Investment Portfolio Environment Science and Technology Concerts Human Rights Civil Rights and Social Action Poverty Alleviation Disaster and Humanitarian Relief Tax Accounting Social Services Economic Empowerment Traveling Politics Animal Welfare Arts and Culture