Doubletree Chicago O'hare Rosemont
Rooms Division Manager
Renaissance Chicago O’hare Suites 2012 - 2013
Front Office Manager and Manager on Duty
Pheasant Run Resort Interstate Hotels and Resorts 2010 - 2012
Call Center Director
Holiday Inn Express Chicago O'hare/Montclair Hotel Investments 2006 - 2009
Revenue Manager
Ramada Plaza and Ramada Inn O’hare Ctf Hotels & Resorts 1998 - 2005
Director of Reservations
Education:
Università Degli Studi Di Palermo
College of Dupage
Skills:
Revenue Analysis Hospitality Hospitality Industry Hotel Management Hotels Yield Management Resorts Front Office Hospitality Management Rooms Division Customer Service Property Management Systems Tourism Leisure Leadership Revenue Forecasting Food and Beverage Forecasting Wine Customer Satisfaction Onq Delphi Pre Opening Lodging Hotel Booking Team Building Guest Service Management Inventory Management Budgets Opera Training Meeting Planning Event Planning Opening Hotels
Languages:
English Italian
Certifications:
Front Offices Procedures Maximizing Revenues Ihg Pre-Opening Procedures