May 2014 to 2000 Process ControllerUniversal Mattress and Furniture Los Angeles, CA Jan 2009 to Jun 2013 Customer Service Associate
Education:
California State University Los Angeles, CA Mar 2013 Bachelor of Arts in Political Science
Skills:
Experience using Microsoft Office Programs (Word, Excel, Powerpoint etc.). Experience using the SPSS Program for statistical analysis. Responsible with cash handling and bank deposits. Participated in group projects in which communication and collaboration was needed to meet requirements and deadlines. Experience with pressure when meeting deadlines and time constraints. Experience with new technology and gadgets and keeping up to date with business needs.
L.A. Works Lynwood, CA 2013 to 2014 PainterC.I.W. Corona, CA 2011 to 2012 CookGrateful House Long Beach, CA 2010 to 2011 Sober Living ManagerWeinerschnitzel Artesia, CA Apr 2003 to Oct 2005 Cashier / Cook
Education:
LA Works Lynwood, CA 2013 Certificate in Commercial PaintingLong Beach City College Long Beach, CA 2007 to 2010 Electrical TechnologyEmerging Leaders Academy Long Beach, CA 2014 Certificate in Self-ImprovementSCORE LA Long Beach, CA 2014 Certificate in EntrepreneurshipLA Works Lynwood, CA 2013 Certificate in Life Skills
Skills:
MS Word, Excel, Power Point, Visio, and Constructor 8.0
LPS-LSI Title Grapevine, TX Jul 2012 to Jul 2012 Escrow Assistant- ContractBCforward-Accenture- Sr. Claim Processor (Contract) San Antonio, TX Feb 2011 to Dec 2011 Sr.Claim ProcessorAmerisave Mortgage
Sep 2010 to Jan 2011 Mortgage Processor (Contract)Indymac Federal Bank/ One West Bank Austin, TX Apr 2008 to Dec 2009 Loan CounselorESO Solutions
Nov 2006 to Apr 2008 EMS Cash Posting Specialist (Contract)Texas Hospital Association
Nov 2005 to Nov 2006 Sr Accounts Payable CoordinatorCovantage
Mar 2005 to Nov 2005 Accounting/Finance Associate (Contract)
Education:
Austin Community College Austin, TX Dec 2003 Certificate in Accounting
- Fort Worth TX, US Annette G. Hernandez - Keller TX, US Gaurav H. Nasit - Irving TX, US Paul I. P. Piemonti - Fort Worth TX, US
International Classification:
H04L 12/58 G06Q 50/00 G06Q 30/00
Abstract:
A computer based system for social network assistance is disclosed. Via use of the system and related methods, a high-volume social media account (for example, an airline Twitter account) may be managed to enable prompt and thorough responses to incoming social media messages. In this manner, customer issues and feedback may be more effectively addressed, resulting in improved customer satisfaction and goodwill associated with the owner of the high-volume social media account.
Two children stood outside a home and watched as police shined flashlights across the sidewalk and placed evidence markers near shell casings. The children caught Annette Hernandezs eye as she walked past.