Mercy Hospital
Psychiatric Nurse
Elgin Mental Health Center Apr 1994 - Sep 2016
Former Psychiatric Nurse
Education:
Elgin Community College 1986 - 1989
Skills:
Hospitals Nursing Patient Safety Cardiopulmonary Resuscitation Acls Bls Cpr Certified Case Management Inpatient Basic Life Support Advanced Cardiac Life Support Public Speaking Microsoft Office Team Building Management Microsoft Excel Healthcare Customer Service Leadership Training Strategic Planning
Arkadin Mar 2017 - Jun 2019
Customer Success Manager
Lasalle Solutions Aug 2015 - Mar 2017
Client Account Manager
Xerox Sep 2001 - Aug 2015
Client Account Manager
Stats Llc Mar 1996 - May 2001
Customer Service
Education:
University of Phoenix 2007 - 2009
Bachelors, Business, Business Marketing
International Academy of Design and Technology - Chicago 2004 - 2007
Maccormac College 1998 - 2000
Skills:
Management Customer Service Marketing Customer Oriented Project Management Account Management Team Leadership Microsoft Excel Microsoft Word Powerpoint Negotiation Sales Accounting Customer Satisfaction Budgets Process Improvement Business Process Improvement Budgeting Training
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Politics Education Environment Poverty Alleviation Disaster and Humanitarian Relief Human Rights Animal Welfare Arts and Culture Health
2009 to 2000 Customer Business Lead - Originations Specialized AccountsXerox Capital Services -Xerox/GE Captial Rosemont, IL 2002 to 2009 Purchasing Specialist / BillingXerox Corporation Park Ridge, IL 2001 to 2002 Collections Account Specialist
Education:
University of Phoenix Chicago Chicago, IL 2007 to 2009 Bachelors of Science in Business MarketingInternational Academy of Design & Technology Chicago Chicago, IL 2004 to 2007 Management/MarketingMacCormac College Chicago Chicago, IL 1998 to 2000 Certificate in Paralegal