Windstream Communications - Matthews, NC since Jul 2011
Off-Net Analyst
PAETEC Communications (formerly US LEC) Dec 2001 - Nov 2010
Network Operations Center Quality Manager
NOC Department Aug 2002 - Feb 2008
Network Operations Center Premiere Manager
Premiere NOC Department Dec 2001 - Aug 2002
Network Operations Center Analyst
Peak 10, Inc Oct 2000 - Nov 2001
Network Operations Center Supervisor
Education:
Ashford University 2011 - 2012
San Jose City College 1989 - 1991
Associate of Arts, General Business
Kent State University 1984 - 1988
Bethlehem Center of Charlotte Charlotte, NC Aug 2011 to May 2013 Lead TeacherPrimrose School Charlotte, NC Aug 2010 to Aug 2011 Pre- K teacherClover School District No.2 Clover, SC Sep 2006 to Aug 2010 Substitute TeacherStay at home Mom Clover, SC Jan 2003 to Sep 2006 at home momTender Loving Care Day Care Little River, SC Jan 2002 to Jan 2003 Assitant TeacherBank Deposits North Myrtle Beach, SC Aug 1997 to Aug 2001 Assistant ManagerSomething Special North Myrtle Beach, SC Mar 1993 to Aug 1997 3rd Key Manager
Education:
Western Governors University Jun 2012 to 2000 Bachelor of Science in Elementary EducationUniversity of Phoenix Feb 2010 to 2011Axia College of the University of Phoenix Mar 2008 to Jan 2010 Bachelor of Science in Elementary Education
Jul 2011 to Present Off-Net Analyst to Provisioning DepartmentPAETEC Communications
Feb 2008 to Nov 2010 Network Operations Center Quality ManagerPAETEC Communications Charlotte, NC Dec 2001 to Nov 2010PAETEC Communications
Aug 2002 to Feb 2008 Network Operations Center Premiere ManagerPAETEC Communications
Dec 2001 to Aug 2002 Network Operations Center AnalystPeak Charlotte, NC Oct 2000 to Nov 2001 Network Operations Center SupervisorUS LEC of North Carolina
Oct 1999 to Oct 2000 Network Operations Center SupervisorUS LEC of North Carolina Charlotte, NC Mar 1998 to Oct 2000US LEC of North Carolina
Mar 1998 to Oct 1999 Network Operations Center Analyst
Education:
Ashford University (Iowa) Clinton, IA Jan 2011 to Jan 2012 Bachelors in Business Information SystemsSan Jose City College San Jose, CA 1990 to 1991 Associate of Arts in General BusinessKent State University Kent, OH 1984 to 1988 Business Administration
Jul 2011 to Present aka Call WitnessPiedmont Express Charlotte, NC May 2011 to Jul 2011 Ramp AgentPAETEC Communications
Feb 2008 to Nov 2010 Network Operations Center Quality ManagerPAETEC Communications
Aug 2002 to Feb 2008 Network Operations Center Premiere ManagerPAETEC Communications
Dec 2001 to Aug 2002 Network Operations Center AnalystPeak 10, Inc Charlotte, NC Oct 2000 to Nov 2001 Network Operations Center SupervisorUS LEC of North Carolina
Oct 1999 to Oct 2000 Network Operations Center SupervisorUS LEC of North Carolina
Mar 1998 to Oct 1999 Network Operations Center Analyst
Education:
Ashford University 2011 to 2012 Bachelor of Arts in Business Information SystemsSan Jose City College San Jose, CA 1990 to 1991 Associate of Arts in General BusinessKent State University Kent, OH 1984 to 1988 Business AdministrationAshford University 2012 Masters of Arts in Organizational Management