Policy Studies Jan 2009 - May 2012
Case Manager
Maximus Jan 2009 - May 2012
Lead Case Manager
Chattanooga Community Kitchen Jul 2005 - Dec 2008
Senior Case Manager
Convergys Sep 2001 - Mar 2002
Customer Service Representative
Maximus Sep 2001 - Mar 2002
Program Specialist
Education:
Austin Peay State University 2002 - 2006
Bachelors, Social Psychology
Tennessee State University 2000 - 2001
Bachelors, Bachelor of Arts, Counseling Psychology
Brainerd High School 1996 - 2000
Skills:
Customer Service Public Speaking Conflict Resolution Research Teaching Case Management Services Staffing Services Life Coaching Creative Problem Solving Nonprofits Policy Time Management Process Improvement Data Entry
Flert Staffing Gadsden, AL Aug 2014 to Oct 2014 Quality Control InspectorTaco Bell Rome, GA Jan 2014 to Aug 2014 Team Leader/TrainerMapco Express Rome, GA May 2008 to Nov 2012 Assistant Store Manager
Education:
Central Georgia Technical College Macon, GA 2013 to 2014 Business Customer Service
May 2012 to 2000 Senior Case ManagerMonitor Compliance
Jan 2009 to Apr 2013 Case ManagerChattanooga Community Kitchen Chattanooga, TN Jul 2005 to Dec 2008 Case ManagerKelly Services Chattanooga, TN May 2005 to Jul 2005 Pharmacist AssistantAustin Peay State University Clarksville, TN May 2003 to Aug 2003 Athletic Department SecretaryConvergys Corporation Clarksville, TN Sep 2001 to Mar 2002 Customer Service Representative
Education:
Austin Peay State University Clarksville, TN Aug 2006 Bachelor of Science in PsychologyBrainerd High School Chattanooga, TN 1996 to 2000 High School Diploma
Morrison Elementary School Front Royal VA 1980-1984, Jeffries Elementary School Front Royal VA 1984-1987, Warren County Intermediate School Front Royal VA 1987-1990
Community:
Effie Taylor, Bill Terry, Jill Ullery, Debbie Gero