Berkshire Corporation
Customer Service Manager
Sports Endeavors Jan 1998 - Mar 2013
Call Center Manager
Education:
University of North Carolina at Greensboro 1992 - 1997
Bachelors, English
Skills:
Customer Retention Customer Service Call Centers Team Building Customer Experience Sales Leadership Microsoft Office Social Media Marketing Microsoft Word Microsoft Excel Account Management Facebook E Commerce Process Improvement
Jul 2012 to 2000 InternDurham Public Schools Durham, NC Mar 2012 to Jun 2012 Instructional TutorTriumph, LLC
Aug 2011 to Jun 2012 Employment Coach/Supported EmploymentTriumph, LLC Durham, NC May 2011 to Jun 2012 Associate Professional Intensive In-Home SpecialistTriumph, LLC Durham, NC Aug 2007 to Dec 2008 Associate Professional Community Support
Education:
Walden University Nov 2013 Master of Science in Mental Health CounselingVirginia Commonwealth University May 1996 Bachelor of Science in Clinical Radiation Sciences
Skills:
Interviewing, Contract Coordinator, Client Care, Case Conceptualization, Administrative, Assessments, Survey Design, Medical Transcription, Grant Researcher
Name / Title
Company / Classification
Phones & Addresses
April Rhodes Senior Call Center Manager
Sports Endeavors, Incorporated Sporting Goods Stores and Bicycle Shops
431 Us Highway 70A E, Hillsborough, NC 27278
April M Rhodes CEO
Preiss Company, The Electronic Computers
1700 Hillsborough St, Raleigh, NC 27605
April Rhodes Senior Call Center Manager
Sports Endeavors, Incorporated Ret Men's/Boy's Clothing · Ret Misc Merchandise · Ret Sporting Goods/Bicycles · Fitness Equipment · Sporting Goods Stores
431 Us 70A E, Hillsborough, NC 27278 431 Us Hwy 70A E, Hillsborough, NC 27278 (919)6446800, (919)6446808