Csg International
Manager, Service Management
Ista Feb 2006 - Jan 2009
Operations Manager
Convergys Aug 1995 - Jan 2006
Service Manager
Education:
Florida State College at Jacksonville 1995 - 1999
Skills:
Management Team Building Training Process Improvement Recruiting Account Management Performance Management Vendor Management Sourcing Interviews Business Analysis Building Relationships Business Process Sdlc
Interests:
Children Civil Rights and Social Action Politics Education Disaster and Humanitarian Relief Human Rights
Csg International
Senior Manager Service Management
Csg International Aug 2012 - Oct 2016
Service Manager
Csg International Jan 2010 - Aug 2012
Senior Billing Analyst
Intec Mar 2009 - Jan 2010
Billing Analyst
Education:
Florida State College at Jacksonville 1995 - 1999
Skills:
Telecommunications Vendor Management Business Process Improvement Requirements Analysis Program Management Business Analysis Software Development Life Cycle