Calliduscloud
Customer Support Manager
Hp Feb 2009 - May 2014
It Analyst
Hp Feb 2004 - Feb 2009
Project and Program Manager
Hp Mar 2007 - Nov 2008
Management
Hp Nov 1999 - Feb 2004
Operations Lead and Support Specialist
Education:
University of San Francisco 2004 - 2007
Master of Business Administration, Masters, Marketing, Management
University of San Francisco 1998 - 2000
Bachelors, Management
Skills:
Itil Program Management Change Management Process Improvement It Service Management Project Management Itil V3 Foundations Certified Cloud Computing Global It Operations Problem Management Enterprise Software Service Delivery Management Vendor Management Windows Server It Management Management It Audit Sql Business Process Service Delivery Integration Business Process Improvement Sarbanes Oxley It Strategy Management of Change Outsourcing Management Human Resources Reporting Systems Microsoft Sql Server Active Directory Six Sigma Six Sigma Green Belt Trained