Infusionsoft
Customer Success Manager
Shr - Developer of Windsurfer Crs Aug 2017 - Sep 2018
Client Success Manager
Sonesta Hotels May 2017 - Aug 2017
Front Office Manager
Crowne Plaza Houston Downtown Mar 2014 - May 2017
Assistant Front Office Manager
Mad Science of Houston Inc Jan 2011 - Mar 2014
Educator and Recruiter
Education:
University of Houston 2013 - 2017
Bachelors, Interdisciplinary Studies
University of Houston 2004 - 2006
Bachelors
Skills:
Hospitality Management Hospitality Industry Customer Service Event Planning Management Public Speaking Social Media Leadership Micros Team Management Information Technology Sales Management Hospitality Adobe Photoshop Social Media Marketing Training Microsoft Office Customer Satisfaction Communication Time Management Event Management Guest Service Management Html Cascading Style Sheets Javascript Github User Experience Crafts Design Sales Hotel Management Strategy Jira Salesforce Opera Pms Client Services Front Office Able To Tactfully Resolving Guest Disputes Strong Influencing and Communication Skills Quickly Picking Up New Skills and Knowledge Boutique Hotels Elementary Education Tourism Resorts Opera Microsoft Microsoft Excel Hotel Booking