Troubleshooting Active Directory Technical Support System Deployment ITIL Servers VMware Microsoft Exchange Network Administration Computer Hardware SharePoint
Cuyahoga Community College
Adjunct Instructor-Social Media Marketing
Progressive Insurance Mar 1999 - Dec 2010
Call Center Manager and Business Systems Consultant
Krystal Klear Communications, Llc Mar 1999 - Dec 2010
Chief Executive Officer and President
Keybank Aug 1994 - Mar 1999
Branch Manager
Education:
Strongsville High School
Baldwin Wallace University
Master of Business Administration, Masters, Management
Hampton University
Bachelors, Bachelor of Arts, English
Skills:
Public Speaking Training Leadership Development Marketing Event Planning Nonprofits Leadership Public Relations Strategic Planning Fundraising Customer Service Event Management Team Building Management Organizational Development Coaching Program Management Community Outreach Grant Writing Project Management Government Entrepreneurship Change Management Nonprofit Organizations Non Profits
Spessard L. Holland Elementary School Satellite Beach FL 1987-1989, Rudolph Matas Elementary School Metairie LA 1989-1992, Concord Middle School Concord NC 1992-1995
Community:
Christina Lawhorn, Matt Tallent, Josh Wallace, Jason Pierce, Phillip Davidson, Tisha Miller, John Smith, Sheets Sheets, Martin Pearson, Jason Matthews, Mark Stirewalt, Margot King