The Berish Law Firm P.c
Spanish Interpreter
Governor's Office of Information Jan 2008 - Oct 2010
Service Desk Analyst
Colorado Department of Revenue Jan 2008 - Oct 2010
Service Desk Analyst
Doit/State of Colorado Nov 2007 - Jan 2008
Computer Operator 1
The Sygma Network May 2004 - Oct 2007
Computer Operator and Help Desk
Education:
International Business College 1986 - 1987
Skills:
Employee Training Microsoft Office Team Leadership Software Documentation System Administration Management Change Management Team Management Project Management Process Improvement Call Centers Troubleshooting Data Center Integration Vendor Management It Management It Service Management Security Itil Windows Visio Service Delivery Networking Disaster Recovery It Strategy Active Directory Telecommunications System Deployment Windows Server It Operations Technical Support Sharepoint Information Technology Business Process Improvement
Languages:
Spanish
Certifications:
Customer Service Representative Support Center Analyst Itil Foundation Hdi Peoplecert
Curie High School Aug 1996 - Jun 2011
Bilingual Office Manager, Performing Arts Department and College and Career Center
Willowbrook Midtown Athletic Club Aug 1996 - Jun 2011
Customer Service and Kidtown