Bcbsnc
Team Leader, Configuration Delivery
Partners National Health Plans of Nc Oct 2000 - Sep 2001
Customer Services Supervisor
Partners National Health Plans of Nc Aug 2000 - Oct 2000
Customer Services Mentor
Partners National Health Plans of Nc Dec 1997 - Aug 2000
Customer Service Representative
Education:
Catawba College 1993 - 1997
Bachelors, Bachelor of Arts, Political Science
Skills:
Health Insurance Customer Service Leadership Insurance Process Improvement Hipaa Call Centers Vendor Management Management Invoicing Employee Benefits Medicare Healthcare Health Policy Managed Care Customer Satisfaction Software Documentation Training Customer Service Operations Provider Relations Risk Assessment Underwriting Customer Service Management Sharepoint Enrollment Management Medicare Ad