Skills:
Customer service excellence, e-Commerce, Customer Satisfaction. Programs: Microsoft Office, Avaya, SAP, Windows, Mac OSX, Run Time Adherence(RTA), Citrix, GPRS, 4G, 3G, 2G, Aspect, ACD, UMTS, GSM, BMC Remedy, Samson Productions, T1, Customer Retention, e-Commerce. Qualifications: Customer Retention, Satisfaction, Internal Intranet communications, forums, and reference systems, fast learner with new programs, and ability to learn more to further my career and personal growth. Fast Decision making, extremely fast learner.