Premera Blue Cross
Systems Administrator Iii
Telvista Inc. Mar 1998 - May 2003
Call Center Analyst
Stream Global Services Feb 1997 - Mar 1998
Software Support Specialist
Skills:
Technical Documentation Sharepoint Crystal Reports Symon Broadcast System Troubleshooting Itil Call Center Software Documentation Change Management System Administration Call Centers Process Improvement Technical Support Team Leadership Data Analysis Disaster Recovery Operating Systems Windows 7 Iis Data Center Active Directory Visio Business Process Improvement Internet Information Services Contact Centers Integration Business Analysis Windows Server
Premera Blue Cross since Nov 2003
Systems Administrator II
Compusa/Telvista Mar 1998 - May 2003
Call Center Analyst
Stream International Feb 1997 - Mar 1998
Software support specialist
To the general public, Shannon is best known for portraying female impersonator Beverly LaSalle in three episodes of the long-running U.S. television sitcom All in the Family.